We hope that you love IncredaBrew products as much as we do but if you aren’t satisfied with your order, you can reach out to email@example.com and our Customer Service experts will be happy to assist you in the best way possible.
All cancellation requests must be initiated within 24 hours of placing the order or before your order has been shipped, whichever happens first.
In case your order has already been shipped, it will only be eligible for replacement or refund if found damaged or unfit for consumption.
Returns & Replacements:
This item is non-returnable due to consumable nature of the product.
However, in the unlikely event of damaged, defective or different item delivered to you (we’d love to know what went wrong), we will provide a full refund or free replacement as applicable.
We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up or request to self ship the product to ascertain the damage or defect in the product prior to issuing refund/replacement.
All refunds will be processed only after internal quality checks. For any refund request, you must share necessary proofs. Our Customer Service team will notify you once the refund request has been approved.